Last updated: September 27, 2025
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Hestaurant app and services.
1. Information We Collect
We may collect the following information:
- Personal information: name, email, phone number, and tax ID (if required for payments).
- Access data: IP address, device type, operating system, and app usage logs.
- Payment information: card details (securely processed by third parties such as Stripe), Pix keys, and transaction history.
- Order data: items ordered, amount spent, restaurants visited.
- Location (optional): to show nearby restaurants, if you allow.
2. How We Use Your Information
Your data may be used to:
- Enable secure login and authentication.
- Process orders and payments.
- Improve the app experience and personalize recommendations.
- Send notifications about order status and promotions (if authorized).
- Comply with legal, tax, and regulatory requirements.
3. Information Sharing
Your data may only be shared with:
- Partner restaurants: to process your orders.
- Payment gateways (e.g., Stripe): to complete financial transactions.
- Legal authorities: when required by law or court order.
We do not sell or rent your personal data to third parties.
4. Storage and Security
- Data is stored on secure, encrypted servers.
- Access is restricted to authorized personnel only.
- We use security standards such as SSL/TLS and two-factor authentication (when available).
5. Your Rights
In accordance with LGPD and GDPR, you have the right to:
- Access the data we hold about you.
- Request corrections of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for optional data use.
To exercise your rights, contact us at: help@hestaurant.com
6. Cookies and Similar Technologies
We may use cookies and tracking technologies to:
- Keep you logged into the app.
- Remember your order preferences.
- Analyze usage metrics.
You can disable cookies anytime in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available within the app and on our official website.
8. Contact
For questions regarding this Privacy Policy, please contact us at:
📧 help@hestaurant.com